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  • Service Management: Operations Strategy Information Technology ISE
    Service Management: Operations Strategy Information Technology ISE

    Bordoloi's Service Management 10e contains extensive coverage of the impacts of COVID-19 including the service innovation and progress experienced by a global pandemic.Written in an engaging literary style, based on research and consulting experience of authors, it focuses on service for competitive advantage and integrates technology, operations, and human behavior and the need for continuous quality improvement to be effective in a global environment.This edition continues to acknowledge and emphasize the essential uniqueness of service management. The book is written in an engaging literary style, makes extensive use of examples, and is based on the research and consulting experience of the authors.The theme of managing services for competitive advantage is emphasized in each chapter and provides a focus for each management topic.The integration of technology, operations, and human behavior is recognized as central to effective service management.Emphasis is placed on the need for continuous improvement in quality and productivity in order to compete effectively in a global environment. Each chapter begins with a vignette of a well-known company to motivate the reader and illustrate the strategic nature of the topic to be covered.Each chapter has a preview, a closing summary, key terms and definitions, a service benchmark, topics for discussion, an interactive exercise, solved problems and exercises when appropriate, and one or more cases.

    Price: 52.99 £ | Shipping*: 0.00 £
  • Digital (Dis)Information Operations : Fooling the Five Eyes
    Digital (Dis)Information Operations : Fooling the Five Eyes

    This book offers an interdisciplinary insight into the key debates around information warfare in the digital age and argues that transnational cooperation can mitigate the threat. States and societies are increasingly vulnerable to cyber-enabled information operations.From efforts to divide nations, undermine public policy, manipulate elections, and generate social discord, malign actors use the online realm to wreak havoc on our offline lives.The book explores the digital disinformation dilemma that confronts liberal democracies, reflecting on shared socio-political challenges and solutions to contemporary information operations amongst the Five Eyes states and beyond.The work aims to generate a holistic human-centric perspective on the challenges of digital (dis)information operations through interdisciplinary insight into shared challenges and solutions to contemporary information warfare.Together, these perspectives enable us to more effectively identify opportunities to address the challenge and increase the potential to enrich international collaborative efforts to safeguard liberal democracies from threats to their information environments. This book will be of much interest to students of information warfare, intelligence studies, foreign policy and International Relations.

    Price: 135.00 £ | Shipping*: 0.00 £
  • Innovation in Information Technology
    Innovation in Information Technology


    Price: 110.00 £ | Shipping*: 0.00 £
  • Light Jagdpanzer : Development - Production - Operations
    Light Jagdpanzer : Development - Production - Operations

    This volume in the series presents the light tank destroyers of the Wehrmacht with accurate scale drawings and previously unpublished photographs.

    Price: 45.99 £ | Shipping*: 0.00 £
  • What are set operations?

    Set operations are mathematical operations that can be performed on sets, which are collections of distinct elements. The main set operations include union, intersection, difference, and complement. The union of two sets combines all the elements from both sets, the intersection of two sets includes only the elements that are common to both sets, the difference of two sets includes the elements that are in one set but not the other, and the complement of a set includes all the elements that are not in the original set. These operations are fundamental in set theory and are used in various areas of mathematics and computer science.

  • How many arithmetic operations?

    The number of arithmetic operations depends on the specific context or problem being considered. In general, arithmetic operations include addition, subtraction, multiplication, and division. The number of operations can vary based on the complexity of the problem and the specific calculations required. It is important to carefully analyze the problem to determine the exact number of arithmetic operations needed to solve it.

  • Are there such operations?

    Yes, there are many different types of operations in various fields. In mathematics, operations include addition, subtraction, multiplication, and division. In computer science, operations can refer to actions performed by a computer program. In business, operations can refer to the day-to-day activities of a company. Overall, operations are a fundamental aspect of many different disciplines and industries.

  • When will flight operations resume?

    Flight operations are expected to resume once the weather conditions improve and it is safe for planes to take off and land. Airlines will closely monitor the situation and make decisions based on the latest information from meteorological authorities. Passengers are advised to stay updated with their airline for any announcements regarding the resumption of flight operations.

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  • Public Service Information Technology : The Definitive Manager's Guide to Harnessing Technology for Cost-Effective Operations and Services
    Public Service Information Technology : The Definitive Manager's Guide to Harnessing Technology for Cost-Effective Operations and Services

    Public Service Information Technology explains how all areas of IT management work together.Building a computer-based information system is like constructing a house; different disciplines are employed and need to be coordinated.In addition to the technical aspects like computer networking and systems administration, the functional, business, management, and strategic aspects all are equally important.IT is not as simple as expecting to use a software program in three months.Information Technology is a complex field that has multiple working parts that require proper management.This book demystifies how IT operates in an organization, giving the public manager the necessary details to manage Information Technology and to use all of its resources for proper effect. This book is for technical IT managers and non-technical (non-IT) managers and senior executive leaders.Not only will the Chief Information Officer, the IT Director, and the IT Manager find this book invaluable to running an effective IT unit, the Chief Financial Officer, the HR Director, and functional managers will understand their roles in conjunction with the technical team.Every manager at all levels of the organization has a small yet consequential role to play in developing and managing an IT system.With practical guidelines and worksheets provided in the book, both the functional team and the technical team will be able to engage collaboratively to produce a high-quality computer-based information system that everyone involved can be proud to use for many years and that can deliver an effective and timely public program to citizens. This book includes: Multiple layers of security controls your organization can develop and maintain, providing greater protection against cyber threats. Job-related worksheets you can use to strengthen your skills and achieve desired program results. Practices you can apply to maximize the value of your contracts and your relationships with for-profit companies and other contractors. New method for deciding when contracting or outsourcing is appropriate when internal resources are not available. Improved method for estimating intangible benefits (non-financial gains) attributable to a proposed project. An approach to deciding what parts of a business process should or should not be automated, paying critical attention to decision points and document reviews.

    Price: 44.99 £ | Shipping*: 0.00 £
  • Luftwaffe Combat Aircraft Development • Production • Operations : 1935-1945
    Luftwaffe Combat Aircraft Development • Production • Operations : 1935-1945

    This new book is a detailed survey and a anew perspective on the development of Luftwaffe aircraft from 1935-1945.Special emphasis has been placed on details of weaponry, equipment and other areas that have up to now been inadequately covered.Many readers will therefore be rewarded with new insights into the area of German aircraft development, as well as the logistics of the Luftwaffe flying units. The book is organized into the basic elements of the German Lutfwaffe - presenting training, pilot operations and ground crews, the individual development steps during aircraft construction, testing, pre-production models, production and finally combat usage.Numerous examples of weapons and supplemental armament, as well as diverse weapons systems and ordinance can be found throughout. Manfred Griehl and Joachim Dressel are also the authors of Luftwaffe Airfield Equipment (available from Schiffer Publishing).

    Price: 27.99 £ | Shipping*: 0.00 £
  • Events Feasibility and Development : From Strategy to Operations
    Events Feasibility and Development : From Strategy to Operations

    Events Feasibility and Development: From Strategy to Operations 2nd Edition outlines the best practice in event development and the global events sector.Tools and techniques from the first edition have been refined and expanded through their use in over 20 countries, including the USA, France, UAE, Malaysia and South Africa.These include strategy development and implementation, asset management, portfolio management, return on investment, management process mapping and the feasibility study.Fascinating current examples illustrate these professional management techniques.The second edition elaborates on the events sector maturity model as a measurement tool for cities, regions and countries.This has been tried and successfully tested in developing economies and assisted in the rapid development and sustainability of events in Dubai and many other destinations.Each chapter contains exhibits, questions, bullet points and clear explanations of the tools and techniques.Brand new material includes: A full explanation of the maturity model including post-pandemic solutions New case studies and exhibits A new section on teaching and training in event managementThe chapters are fully supported by further current case studies and examples on the publisher’s and the author’s website.Online material also includes 11 lesson plans for a semester course, containing assessment items, learning objectives and teaching tips for each topic, and event photos and author videos explaining the topics.This will be essential reading for all students of Event Management.

    Price: 45.99 £ | Shipping*: 0.00 £
  • Tour Operators and Operations : Development, Management and Responsibility
    Tour Operators and Operations : Development, Management and Responsibility

    With a focus on the creation and distribution of packaged holidays, this text covers the fundamentals of business and the relationship between tour operators and destinations.With particular reference to the sustainability of both parties, it reviews the impacts and influences of tour operations and practices on destinations within the overriding context of tour operator responsibility.It addresses the entirety of this key component of the tourism sector, and reflects the shift in recent years from traditional 'sun, sea and sand' holiday to more bespoke packages.Taking into account tour operators as a growing factor among the major emergent economies of the world, this book is: - The first textbook to provide such in-depth content of tour operators and operations. - Written by authors with industry, research and teaching experience. - A wealth of information regarding popular eco, nature and adventure trips, as well as myriad niche and special interest products.Full of international and highly topical case studies, exercises and discussion questions, Tour Operators and Operations: Development, Management and Responsibility is a fundamental text for students of tourism.

    Price: 32.00 £ | Shipping*: 0.00 £
  • What are multi-layered operations?

    Multi-layered operations refer to complex processes that involve multiple steps or levels of activity. These operations often require coordination and integration of various components or stages to achieve a specific outcome. Multi-layered operations can be found in various fields such as manufacturing, logistics, and information technology, and they often involve the use of advanced technology and systems to manage and optimize the different layers of activity. These operations are often characterized by their complexity and the need for careful planning and execution to ensure success.

  • What are logical mathematical operations?

    Logical mathematical operations are the fundamental operations used to manipulate and compare logical values, typically represented as true or false. These operations include AND, OR, and NOT, which allow for the combination and negation of logical values. AND returns true only if both operands are true, OR returns true if at least one operand is true, and NOT returns the opposite of the operand's value. These operations are essential in computer programming, boolean algebra, and decision-making processes.

  • What professions are there in the field of electronics for energy and building technology or operations technology?

    Professions in the field of electronics for energy and building technology or operations technology include electrical engineers, energy auditors, building automation specialists, and renewable energy technicians. Electrical engineers design and develop electrical systems for buildings and energy infrastructure. Energy auditors assess energy usage in buildings and recommend efficiency improvements. Building automation specialists install and maintain systems that control heating, ventilation, and air conditioning in buildings. Renewable energy technicians install and maintain solar panels, wind turbines, and other renewable energy systems.

  • What are the long wooden poles used in police or special operations unit (SEK) operations?

    The long wooden poles used in police or special operations unit (SEK) operations are typically called riot batons or baton rounds. These batons are used by law enforcement officers to control crowds, disperse protesters, or for self-defense in high-risk situations. They are designed to provide a non-lethal means of maintaining order and ensuring public safety during tense or volatile situations.

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