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Service Management: Operations Strategy Information Technology ISE
Bordoloi's Service Management 10e contains extensive coverage of the impacts of COVID-19 including the service innovation and progress experienced by a global pandemic.Written in an engaging literary style, based on research and consulting experience of authors, it focuses on service for competitive advantage and integrates technology, operations, and human behavior and the need for continuous quality improvement to be effective in a global environment.This edition continues to acknowledge and emphasize the essential uniqueness of service management. The book is written in an engaging literary style, makes extensive use of examples, and is based on the research and consulting experience of the authors.The theme of managing services for competitive advantage is emphasized in each chapter and provides a focus for each management topic.The integration of technology, operations, and human behavior is recognized as central to effective service management.Emphasis is placed on the need for continuous improvement in quality and productivity in order to compete effectively in a global environment. Each chapter begins with a vignette of a well-known company to motivate the reader and illustrate the strategic nature of the topic to be covered.Each chapter has a preview, a closing summary, key terms and definitions, a service benchmark, topics for discussion, an interactive exercise, solved problems and exercises when appropriate, and one or more cases.
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Innovation in Information Technology
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Mobile Service Innovation and Business Models
Modern economies depend on innovation in services for their future growth.Service innovation increasingly depends on information technology and digitization of information processes.Designing new services is a complex matter, since collaboration with other companies and organizations is necessary.Service innovation is directly related to business models that support these services, i.e. services can only be successful in the long run with a viable business model that creates value for its customers and providers.This book presents a theoretically grounded yet practical approach to designing viable business models for electronic services, including mobile ones, i.e. the STOF model and – based on it – the STOF method. The STOF model provides a ‘holistic’ view on business models with four interrelated perspectives, i.e., Service, Technology, Organization and Finance.It elaborates on critical design issues that ultimately shape the business model and drive its viability.
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Critical ICT4D (Information and Communication Technologies for Development)
The edited volume Critical ICT4D highlights the need for a paradigm change in theorising, designing, and researching Information and Communication Technologies for Development (ICT4D).Engaging authors from the Majority World and entering a process of restoring epistemic justice in knowledge production and ownership, the text:Reflects on the histories and narratives around development programmes, their deep-rooted socio-political background, and the power relations integrated into or induced by such measuresProblematises the current scholarship and practices through decolonial and pluralistic approaches built with an explicit perspective of resisting epistemic violenceConstructs justice-enacting engagements of technologies with society. Offering thematic discussions in many development sectors with up-to-date case studies informed by recent research in the field, it sheds light on constructive contributions of critical ICT4D research.Written in accessible language, the book will appeal to postgraduate students, fellow researchers, policymakers in the fields of sociology, development studies, STS, critical data studies, surveillance studies, international relations, public administration, and information systems. The Open Access version of this book, available at http://www.taylorfrancis.com, has been made available under a Creative Commons Attribution (CC-BY) 4.0 license.
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What is the name of the network service Service Host Network Service?
The name of the network service Service Host Network Service is a generic term used in Windows operating systems to represent a group of system processes that handle network-related tasks. These processes manage various network functions such as network connectivity, firewall settings, and network sharing. Service Host Network Service is responsible for ensuring smooth communication between different devices on a network and maintaining network security.
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What is a digital church service?
A digital church service is a religious service that is conducted and broadcasted online, allowing people to participate from the comfort of their own homes. It typically includes elements such as worship music, prayers, sermons, and sometimes even interactive features like live chat or virtual prayer requests. Digital church services have become increasingly popular, especially during the COVID-19 pandemic, as they provide a way for people to stay connected to their faith community and continue practicing their religious beliefs even when unable to attend in-person services.
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What is a specialist in application development for information technology?
A specialist in application development for information technology is a professional who specializes in designing, creating, and maintaining software applications that meet the specific needs of an organization. They have expertise in programming languages, software development methodologies, and database management. These specialists work closely with clients and stakeholders to understand their requirements and develop customized solutions to improve efficiency, productivity, and overall business operations. They are responsible for ensuring that the applications are user-friendly, secure, and scalable to meet the evolving needs of the organization.
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What is a specialist in information technology in application development?
A specialist in information technology in application development is a professional who focuses on creating and maintaining software applications. They have expertise in programming languages, software development methodologies, and application design. Their role involves analyzing user needs, designing application solutions, writing code, testing and debugging applications, and ensuring that they meet the required specifications and standards. These specialists often work closely with other IT professionals and stakeholders to deliver high-quality, user-friendly applications.
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Spatial Information Technology for Sustainable Development Goals
This textbook aims to develop a scientific knowledge base on spatial information technology to communicate the United Nations' Sustainable Development Goals (SDGs) among students, researchers, professionals and laymen.The book improves understanding of the spatial database and explains how to extract information from this for planning purposes.To enhance the knowledge of geoscientists and environmentalists, the book describes the basic fundamental concepts to advance techniques for spatial data management and analysis and discusses the methodology.The Geographic Information System (GIS), remote sensing and Global Positioning System (GPS) are presented in an integrated manner for the planning of resources and infrastructure.The management of these systems is discussed in a very lucid way to develop the reader's skills.The proper procedure for map making and spatial analysis are included along with case studies to the reader.Where thefirst part of the book discusses the conceptual background, the second part deals with case studies using these applications in different disciplines.The presented case studies include land use, agriculture, flood, watershed characterization and infrastructure assessment for the Sustainable Development Goals.
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The Language of ICT : Information and Communication Technology
The Language of ICT:* explores the nature of the electronic word and presents the new types of text in which it is found* examines the impact of the rapid technological change we are living through* analyses different texts, including email and answerphone messages, webpages, faxes, computer games and articles about IT* provides detailed guidance on downloading material from the web, gives URLs to visit, and includes a dedicated webpage* includes a comprehensive glossary of terms.
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Communication and Information Technology in (Intercultural) Language Teaching
The topic of this book is in congruence with the current trends in foreign language education worldwide.On the one hand, it tackles the concept and implementation of intercultural language teaching; on the other, it analyses the circumstances in which information and communication technology may be utilised in the contemporary EFL classroom.Both intercultural teaching and Computer Assisted Language Learning (CALL) have been promoted by national/international educational documents in Europe, the USA and Asia, and endorsed by international organisations, including the Council of Europe and UNESCO.This book constitutes a pioneering attempt at establishing the role of ICT in English language and culture teaching within the Polish education system.However, the research instruments used within both research modules are applicable to other education systems worldwide, while the results obtained have implications for intercultural and computer-assisted language education in international contexts.The research results presented in the book highlight to the broad EFL profession a wide range of issues relating to the use of ICT in the foreign language classroom.They also offer materials writers, software designers and EFL teachers criteria with which to evaluate the intercultural component of CALL software.
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Cambridge IGCSE Information and Communication Technology Third Edition
This title is endorsed by Cambridge Assessment International Education to support the full syllabus for examination from 2023. Written by renowned expert authors, our updated resources enable the learner to effectively navigate through the content of the updated Cambridge IGCSE™ Information and Communication Technology syllabuses (0417/0983). - Develop skills when working with documents, databases and presentations: detailed step-by-step guidance demonstrates precisely how to perform a full range of software skills. - Build an understanding of theory: concepts are carefully explained and consolidated with a range of different activities. - Tackle spreadsheets and website authoring with confidence: challenging ideas are fully exemplified, with plenty of opportunity to practice using embedded Tasks. - Navigate the syllabus confidently: learning content is clearly mapped to the syllabus, with introductions to each topic outlining the learning objectives. - Consolidate skills and check understanding: activities and exam-style questions are embedded throughout the book, alongside key definitions of technical terms and a Glossary.
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Can public service employees be required to use gender-neutral language in telephone, written, and digital communication?
Yes, public service employees can be required to use gender-neutral language in their communication. Using gender-neutral language promotes inclusivity and respect for all individuals, regardless of their gender identity. It helps create a more welcoming and inclusive environment for all members of the public. Additionally, many organizations have policies in place that mandate the use of gender-neutral language to ensure professionalism and equality in communication.
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What causes a very high RAM usage in a Service Host Network Service?
A very high RAM usage in a Service Host Network Service can be caused by multiple factors, such as a memory leak in one of the services running under the Service Host process, a large number of services running simultaneously, or a malfunctioning or poorly optimized service consuming excessive memory. Additionally, malware or viruses can also exploit the Service Host process to consume high amounts of RAM. Regularly monitoring and managing the services running under Service Host, as well as keeping the system updated and protected from malware, can help prevent excessive RAM usage.
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How can one view the digital service booklet?
The digital service booklet can typically be viewed through the car's infotainment system or through a dedicated app provided by the car manufacturer. In some cases, it may also be accessible through the manufacturer's website. The booklet can contain important information about the car's service history, maintenance schedule, and warranty details, making it a valuable resource for car owners.
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Why is information and communication technology referred to as useful energy?
Information and communication technology is referred to as useful energy because it enables the efficient transmission and processing of information, leading to increased productivity and effectiveness in various tasks. Just like energy is essential for powering machines and devices, ICT provides the necessary tools and resources for communication, data storage, and problem-solving. It plays a crucial role in powering modern economies and societies by facilitating connectivity, innovation, and collaboration.
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