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Reference and Information Services : An introduction
Keeping pace with the rapidly shifting environment for all information services workers, in this book provides readers with the knowledge and tools needed to manage the ebb and flow of reference services in today's libraries. From the ongoing flood of misinformation to the swift changes occasioned by the pandemic, a myriad of factors is spurring our profession to rethink reference services.Luckily, this classic text is back in a newly overhauled edition that thoughtfully addresses the evolving reference landscape.Designed to complement every introductory library reference course, Cassell and Hiremath's book also serves as the perfect resource to guide current practitioners in their day-to-day work.It teaches failsafe methods for identifying important materials by matching specific types of questions to the best available sources, regardless of format.Guided by a national advisory board of educators and experts, this thoroughly updated text presents chapters covering fundamental concepts, major reference sources, and special topics while also offering fresh insights on timely issues, includinga basic template for the skills required and expectations demanded of the reference librarian;the pandemic’s effect on reference services and how the ingenuity employed by libraries in providing remote and virtual reference is here to stay;a new chapter dedicated to health information, with a special focus on health equity and information sources;selecting and evaluating reference materials, with strategies for keeping up to date;a heightened emphasis on techniques for evaluating sources for misinformation and ways to give library users the tools to discern facts vs. “fake facts”;reference as programming, readers’ advisory services, developmentally appropriate material for children and young adults, and information literacy;evidence-based guidance on handling microaggressions in reference interactions, featuring discussions of cultural humility and competence alongside recommended resources on implicit bias;managing, assessing, and improving reference services; andthe future of information and reference services, encapsulating existing models, materials, and services to project possible evolutions in the dynamic world of reference.
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Reference and Information Services : An Introduction
Written as a textbook for LIS students taking reference courses, this fully updated and revised seventh edition of Reference and Information Services: An Introduction also serves as a helpful handbook for practitioners to refamiliarize themselves with particular types and formats of sources and to refresh their knowledge on specific service topics. The first section grounds the rest of the textbook with an overview of the foundations of reference and an introduction to the theories, values, and standards that guide reference service.The second section provides an overview of reference services and techniques for service provision, establishing a foundation of knowledge on reference service and extending ethical and social justice perspectives.The third part offers an overview of the information life cycle and dissemination of information, followed by an in-depth examination of information sources by type as well as by broad subject areas.Finally, the concluding section guides the reader through the process of developing and maintaining their own vision of reference practice. This textbook is essential reading for all preservice and working librarians, particularly those concerned with ethical and social justice perspectives on reference work.
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Innovation in Information Technology
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Building Services, Technology and Design
Building Services, Technology and Design provides a concise guide to the installation and design of principal services in domestic and commercial buildings.It covers the level 2 module of The CIOB's Education Framework and is officially sanctioned by the CIOB as the recognised text for that module.The book combines theory, design and application in one volume and is supported throughout with illustrations, design examples, tables and charts. Services covered include: cold and hot water; heating; ventilation; air conditioning; gas; electricity; security; fire control; sanitation; drainage and transport systems. Building Services, Technology and Design is a core text for the CIOB level 2 module, as well as BTEC HNC/D building studies and degree courses in building.It is also an essential reference for all members of the facilities management and construction industry.
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Which services are offered online?
Many services are offered online, including shopping, banking, education, entertainment, and communication. Online shopping allows consumers to purchase goods and have them delivered to their doorsteps. Online banking enables customers to manage their finances, transfer money, and pay bills. Online education provides access to courses and learning materials from anywhere with an internet connection. Entertainment services such as streaming platforms offer a wide range of movies, TV shows, and music. Additionally, communication services like email, social media, and video conferencing allow people to connect with others around the world.
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Which services are mainly provided by large companies in the field of information technology?
Large companies in the field of information technology mainly provide services such as enterprise software development, cloud computing, cybersecurity solutions, data analytics, and IT consulting. These companies have the resources and expertise to develop complex software solutions, manage large-scale cloud infrastructure, and provide advanced cybersecurity measures to protect data. Additionally, they offer data analytics services to help businesses make informed decisions and IT consulting to assist with technology strategy and implementation.
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What are typical, well-known network services?
Some typical, well-known network services include email (SMTP, POP3, IMAP), web browsing (HTTP, HTTPS), file transfer (FTP), remote access (SSH, Telnet), and domain name resolution (DNS). These services are essential for communication, accessing information, transferring files, and connecting to remote systems over a network. Each service operates on specific protocols that define how data is transmitted and received between devices on the network.
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How does one access air rescue services?
To access air rescue services, one can typically contact emergency services such as 911 or the local emergency number. These services will dispatch the appropriate air rescue team based on the situation and location. It is important to provide clear and accurate information about the emergency, including the exact location and nature of the situation, to ensure a prompt and effective response from the air rescue team. Additionally, some regions may have specific air rescue services that can be contacted directly for assistance.
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Innovation in Financial Services : A Dual Ambiguity
This book gathers together some of the most up-to-date thinking in the growing field of innovation in services and more particularly, in financial services.It explores the peculiarities of innovation in financial services firms and surrounding market players, discusses the open nature of the innovation process, and analyses its success factors and its interplay with strategy and performance.This book provides topical insights on the challenges facing the financial industry, such as the convergence with other sectors, and the increasing regulatory burden.By combining multidisciplinary approaches and by selecting a number of cutting-edge research models, theories, empirical findings and practitioners' insights, it offers unique, contemporary and multidimensional perspectives on innovation for a sector of paramount importance for the running of economies around the world.This book comes at a time of turbulence, uncertainty and within an industry in need of vision and strategic foresight.By synthesizing multiple views from academia and practice, it opens the agenda and contributes to the on-going debate of redefining the multi-polar role of innovation in the financial industry.
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Online Urbanization : Online Services in China’s Rural Transformation
This book highlights the new urban–rural relationship that has emerged under the influence of e-commerce in China.In this regard, it presents case studies on the Suichang rural e-commerce model and Alibaba’s rural strategy, together with analyses of online service in China.Furthermore, by means of a brief review of the urban–rural relationship throughout China’s history, and of academic literature on the study of space, it explains the special logic of urbanization in China.As such, the book makes a valuable contribution to the body of literature on the space of flows and grassrooting, aspects that are essential to appreciating the complexity of the new urban–rural relationship in underdeveloped areas (including developing countries and underdeveloped areas in developed countries) in the ongoing information era.
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My Revision Notes: Digital Support Services and Digital Business Services T Levels
Unlock your full potential with this revision guide that will guide you through the knowledge and skills you need to succeed in the Digital Support Services and Digital Business Services T Level core and pathway core exams. - Plan your own revision and focus on the areas you need to revise with key content summaries and revision activities for every topic- Understand key terms you will need for the exam with user-friendly definitions and a glossary- Breakdown and apply scientific and mathematic principles with clear worked examples- Use the exam tips to clarify key points and avoid making typical mistakes- Test yourself with end-of-topic questions and answers and tick off each topic as you complete it- Get ready for the exam with tips on approaching the paper, and sample exam questions
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Public Service Information Technology : The Definitive Manager's Guide to Harnessing Technology for Cost-Effective Operations and Services
Public Service Information Technology explains how all areas of IT management work together.Building a computer-based information system is like constructing a house; different disciplines are employed and need to be coordinated.In addition to the technical aspects like computer networking and systems administration, the functional, business, management, and strategic aspects all are equally important.IT is not as simple as expecting to use a software program in three months.Information Technology is a complex field that has multiple working parts that require proper management.This book demystifies how IT operates in an organization, giving the public manager the necessary details to manage Information Technology and to use all of its resources for proper effect. This book is for technical IT managers and non-technical (non-IT) managers and senior executive leaders.Not only will the Chief Information Officer, the IT Director, and the IT Manager find this book invaluable to running an effective IT unit, the Chief Financial Officer, the HR Director, and functional managers will understand their roles in conjunction with the technical team.Every manager at all levels of the organization has a small yet consequential role to play in developing and managing an IT system.With practical guidelines and worksheets provided in the book, both the functional team and the technical team will be able to engage collaboratively to produce a high-quality computer-based information system that everyone involved can be proud to use for many years and that can deliver an effective and timely public program to citizens. This book includes: Multiple layers of security controls your organization can develop and maintain, providing greater protection against cyber threats. Job-related worksheets you can use to strengthen your skills and achieve desired program results. Practices you can apply to maximize the value of your contracts and your relationships with for-profit companies and other contractors. New method for deciding when contracting or outsourcing is appropriate when internal resources are not available. Improved method for estimating intangible benefits (non-financial gains) attributable to a proposed project. An approach to deciding what parts of a business process should or should not be automated, paying critical attention to decision points and document reviews.
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How can one access air rescue services?
One can access air rescue services by contacting emergency services such as 911 or the local emergency number. In some cases, air rescue services may be coordinated through a specific organization or government agency, such as the Coast Guard or a search and rescue team. It is important to provide as much information as possible about the location and nature of the emergency to ensure a swift and effective response from air rescue services.
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Which WLAN providers offer telephone and network services?
Some WLAN providers that offer telephone and network services include AT&T, Verizon, and Comcast. These providers offer bundled packages that include both WLAN services for internet connectivity and telephone services for making calls. Customers can choose from a variety of plans that suit their needs, whether they require high-speed internet, unlimited calling, or both.
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Which Wi-Fi providers offer telephone and network services?
Some Wi-Fi providers that offer telephone and network services include major telecommunications companies such as AT&T, Verizon, and Comcast. These providers offer bundled services that include Wi-Fi internet access, telephone services, and network infrastructure. Customers can subscribe to these providers for a comprehensive package that meets their communication and connectivity needs.
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How do emergency services gain access to locked apartments?
Emergency services can gain access to locked apartments in several ways. They may use specialized tools such as lock picks or bump keys to unlock the door. In some cases, they may also have access to master keys or key fobs that can open multiple units within a building. If necessary, emergency services can also force entry by breaking down the door or using other tools to gain access quickly in life-threatening situations.
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